Recent Commercial Posts

How to Create a Fire Escape Plan For Your Office?

1/23/2021 (Permalink)

Be sure that you have a fire escape plan and practice it often Be sure that you have a fire escape plan and practice it often

In the event of a fire, it is important that everyone in your building is able to make it out safely. Creating a fire escape plan is one way to help ensure this. The following steps can help.

  1. Locate All Exits
    You should find any possible locations for getting out of the building. This will include the main entrances as well as fire escapes. On lower floors, windows may also be a safe option.
    2. Create Multiple Alternate Routes
    Depending on where the fire is located, you may not be able to get to an exit using the path you would usually take. Make sure that you know at least two ways to get to each exit.
    3. Posts Maps in Each Room
    During an emergency, you may find it difficult to determine the best way to get where you need to go. Posting maps of the building in each room and hallway can help. This can also be helpful for guests who do not know the layout of the building.
    4. Designate a Meetup Spot
    Even if everyone follows the fire escape plan perfectly, you may not end up in the same place once you’re outside. Pick an area where everyone will go once they have exited the building. This will make it easier to determine who may still be inside.
    5. Practice Regularly
    The best way to make sure that everyone will know what to do if a fire occurs is to practice your emergency escape plan regularly. This should be done at least every six months and should be as realistic as possible.
    It is important to have a good fire escape plan and to make sure everyone is safe during a fire. Afterward, however, you may need to focus on the state of your building. If there is a fire or smoke damage, you should hire a fire damage remediation company to take care of it. They can perform cleanup and repairs to both the structure of the building and the objects inside. If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

How To Prepare Your Business for a Storm?

1/23/2021 (Permalink)

Get emergency supplies Get emergency supplies

Tips for Creating and Enacting This Plan

Business owners know the importance of preparing for the unexpected. That includes storms and other weather emergencies. To ensure that your company and building are ready for a flood, tornado, or hurricane, you need to develop a disaster preparedness plan. Below are some tips for creating and enacting this plan.

  1. Get Emergency Supplies
    During a disaster, you first must think about the safety of your employees. They all need clean air, fresh water, warmth, and food to survive. Some workers may have essential medications, as well.
    Ideally, your company's emergency kit should include both a weather radio and a battery-powered commercial radio. Be sure to include extra batteries for the radios along with a flashlight and a First Aid kit. Other essentials include pliers or wrenches, garbage bags and moist towelettes for personal sanitation, and a whistle that workers can use to signal for help. Encourage your employees to also keep their own portable kits with any personal items they might need.
  2. Plan for Potential Evacuation or Shelter-in-Place
    Your disaster preparedness strategy should plan for a possible evacuation. Create a map of the property that marks the emergency route and building exits. You should also designate an employee meeting place outside the facility.
    If a tornado or hurricane is coming, your employees might need to take shelter within your building. You should determine a safe area where they can gather. Ideally, this should be on the lowest floor of the property and away from any doors, outside walls, or windows.
  3. Protect Your Assets
    Any business preparedness plan should also consider how a storm could affect property and equipment. Secure any necessary assets to the walls and take any electric items off the floor. Update your insurance coverage and store contact information for your local emergency restoration company.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

3 Cleaning Tactics That Prevent Mold Spore Buildup

1/23/2021 (Permalink)

Cleaning air ducts Cleaning air ducts

How Specific Strategies Can Stop Mold Problems in Your Business

Mold spores are everywhere, and if your commercial facility provides the right conditions, they can build up, grow and develop into full-blown mold contamination. However, frequent and thorough procedures such as carpet cleaning can stop the creation of these habitats and prevent mold inside the location in the first place. Continue reading and learn more about how specific strategies can stop mold problems in your business.

Installing Doormats

Even though mold can grow anywhere and needs the bare minimum to do so, elements outside your property can accelerate the process. Incoming customers and employees can bring all sorts of contaminants inside.

  • Water
  • Dirt and rocks
  • Mud
  • Grass
  • More spores

These components can provide either the nutrients or water necessary for mold to develop inside the building. By placing doormats near every single entrance, you can severely reduce the amount of these intruding materials, also decreasing the probability of mold inside the property.

Cleaning Carpets

Carpet can be an elegant flooring solution, but its porous properties cause it to trap both mold spores and the organic materials they thrive on. The best way to remove these materials is through frequent carpet cleaning and maintenance. Equip your custodians with the latest cleaning technology, including vacuums that utilize HEPA (high-efficiency particulate air) filters, which can trap most kinds of particles, including mold.

Cleaning Air Ducts

One of the fastest ways mold can spread throughout a location is via air. The building's air ducts can provide a dark, secluded location where mold can easily grow. They can also transport the spores throughout the area, creating mass contamination. The most effective method in preventing mold situations like these involves hiring professionals to regularly clean the system and prevent buildup.
While commercial remediation specialists can help you in many mold cases, some of them can be prevented by simple duct or carpet cleaning. Conduct preventative cleaning to keep the business clean and safe for your employees and customers.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

Businesses In San Antonio With Mold Can Count on SERVPRO

1/20/2021 (Permalink)

Mold on the Wall Here at SERVPRO of San Antonio can provide Mold Removal.

When a business ends up with a mold problem. This means a loss of revenue for the business in the short term and potential loss of customers in the long run. SERVPRO can provide mold removal to businesses that are efficient and fast. We do everything we can, including working with your insurance and schedule, to prevent your company from staying closed longer than necessary. Our technicians are experts at:

  • Mold containment
  • Mold removal
  • Addressing the source of the moisture
  • Restoring impacted structural elements
  • Cleaning content
  • Proper disposal of material not salvageable
  • Sanitizing and the use of antimicrobials
  • Following federal and local protocols
  • Deodorizing if needed

We can trace the source of the problem, locate hidden mold or moisture, and clean your facility. Our training includes:

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

If your business needs commercial mold damage assistance, contact SERVPRO of San Antonio. 

Do Your Own Water Damage Inspection | SERVPRO® of East San Antonio

12/31/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage to your commercial property? Contact SERVPRO of East San Antonio, we are your local water restoration experts.

While water damage is common after flooding or heavy rains, it can also work its way into your home over time and virtually sneak up on you if you are not sure what to look for. While this is a concern from a visual standpoint, water damage is so dangerous because of structural damages it can lead to over time.

If you suspect water damage in your commercial building, it is important to do an inspection and determine where it is present. Catching it early can mitigate the damages and prevent costly insurance payouts, too. If you do spot water damage, it is wise to get a professional in as soon as possible to address the issue.

Do an Inspection to Catch Water Damage Early

Inspect your walls and ceilings. You will typically find water damage most readily on the walls and ceilings throughout the building, so that is where we recommend starting your search. Staining, discoloration and peeling paint are often sure signs there is too much moisture present, often from a leak behind the walls.

Don’t forget to look down. Water will always work its way downward, which is why floors are a common indicator of damages. As water is pulled down by gravity, it can pool under the floor you see and begin saturating the subfloor, resulting in buckling, waving and other issues with unevenness.

Inspect your roof. Your roof carries a big responsibility for keeping moisture and weather out, but you can help it do its job through regular inspections from the ground with binoculars. Check for anything that seems out of place to catch possible issues early on. You can also go out and check on your gutters with the next rainfall to make sure they are properly routing water away from the base of your home.

Pay close attention to the basement. A damp basement should not be a fact of life, and if you notice moisture down there, it is important to get the professionals in right away. Look for water seeping down the walls, stains on the floor or a general, musty odor which can all indicate that there is too much moisture at play.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Reopen Your Business’ Doors After a Disaster By Planning Ahead | SERVPRO® of East San Antonio

12/31/2020 (Permalink)

insurance policies binders and pen sitting on black table in large conference room SERVPRO of East San Antonio is your go-to in case a disaster occurs. Get in touch with us to learn more

For those who own their own business, there are few things more satisfying than seeing your operations succeed through hard work—but if you have not thought about disaster preparations, there is no way to guarantee that this will not be derailed. Disasters can ruin unprepared businesses due to the difficulties associated with recovery, so it is important to do what you can to mitigate your risks.

Keeping yourself and your employees safe is the primary concern for emergency and disaster scenarios, but once you plan for that, it is smart to begin planning for the aftermath. Recovering quickly is one of the best things you can do to ensure the longevity of your business, as reducing your downtime can reduce the overall impact of the disaster.

Plan Ahead to Recover From Disasters at Your Business

Check up on your insurance coverage options and begin restoration. Every commercial insurance policy will vary, but often, damage due to disasters can be covered by your policy. Contact your insurance quickly to make sure you can quickly set the claims process in motion, then reach out to your restoration provider to start the physical recovery. To make things more simple, your restoration company can often handle your dealings with the insurance company as well.

Use social media to get in touch with your customers. For those who have known and loved your business, communication is key so they know what is going on after a disaster. Communicate with your customers about closures or changes to operating hours, and be sure to let them know how they can show their support in the meantime. Offering gift cards or other pre-paid options is a popular choice, as customers can give you sales when you need it the most and redeem their purchases at a later date.

Make use of disaster assistance programs that are offered. After a disaster impacts an area, there are many resources designed to help businesses recover, such as the Small Business Administration’s disaster loan program. These loans can be used to pay off damage repair costs and cover lost income due to the disaster as well, and they are often offered at extremely low interest rates, too.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

A Disaster Preparedness Evaluation for Businesses | SERVPRO® of East San Antonio

5/12/2020 (Permalink)

office furniture and supplies submerged under water in an office room Taking measures to reduce the time that your business is closed after a disaster is crucial for any company. Let SERVPRO of East San Antonio be your

Understanding how to lessen your business’ risks is an important part of business ownership, and it is important to remember how natural disasters and emergencies can be an integral part of that. Evaluating how prepared your business is for a disaster may seem intimidating, but it can provide extremely helpful metrics on where you are doing well and where to improve.

Taking into account some key aspects of your business can provide important information about where your disaster preparedness efforts stand. Making sure you have adequately stocked supplies, purchased insurance coverage and planned ahead will go a long way in protecting your investment.

Your Commercial Insurance Coverage

Following a disaster, many businesses find out the hard way that their commercial insurance policy does not cover as much as they assumed it would. To be fully covered against severe weather or other emergencies, add-ons such as umbrella coverage, interruption insurance and flood policies are often necessary. It is wise to have a sound understanding of your policy so you can determine if there are coverage gaps you may need to fill in.

Your Emergency Plan and Supply Kit

In a natural disaster or other emergency scenario, tensions are high and there is often not much time to react. That is why planning ahead is so important to keep you and your employees safe. Make sure you have a plan in place that encompasses a variety of scenarios—there may be orders for a sudden evacuation, or you may be required to remain in the office until help can arrive. Make sure you are ready for either of these scenarios with a plan and adequate emergency supplies.

Your Plan for Restoration and Recovery

If your business sustains damage during a disaster, the restoration process will often halt operations for a time—but thankfully, you can do your part to reduce this interruption. Be sure to know the facts about the Small Business Administration’s disaster loan assistance offerings so you can apply for those as quickly as possible. Additionally, knowing in advance what restoration company you will work with will allow you to call them immediately after the danger passes.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Here is What You Should do for Your Commercial Water Damage Scenario in San Antonio, TX

11/14/2019 (Permalink)

Office with standing water and a bucket with hose Water damage can quickly affect your business in San Antonio. Excess water can quickly cause a mold infestation scenario.

Prepare for Water Damage in the San Antonio Area

Recently, the number of craft breweries in Minneapolis has exploded. Vast amounts of water are used even in a small, niche brewpub, exposing the investors to the potential of a catastrophic loss if a copper leaks or a supply line bursts. Work with us to develop a preparedness plan to ensure that any water loss is a brief set back, not a brand buster.

Commercial entities like small breweries can face significant financial crises if severe water damage closes their San Antonio site for even a short period. Although they have loyal customers, dozens of additional specialty brewers hawk their wares just up the block or in other areas of the Twin Cities. Statistics illustrate that nearly 50 percent of businesses facing a disaster without a preparedness plan do not survive.

Work with our experts at SERVPRO to develop disaster response agenda that protects your hard-fought rise in the business. Our Emergency Ready Plan and Profile (ERP) is a collaborative effort, including an in-depth evaluation of your commercial property layout and your operations.

An experienced project manager visits your brewery, ready to sketch out a blueprint of equipment, storage and inventory spaces, retail areas, and more. SERVPRO pay particular attention to the location of critical services like utility shutoffs and plumbing, heating, cooling, and electrical grids. Expect recommendations aimed at limiting your loss if a pipe bursts, brewery equipment fails, or extreme weather or other outside forces imperil your business.

You personalize the ERP with our mobile app. The app walks you through questions intended to help you prioritize and share critical information with the SERVPRO crew that might answer your water damage call in the future. Identify and provide contact information for the vendors and contractors who designed and built your equipment and systems so we can reach out if needed during mitigation and remediation. Designate one or more individuals whom you authorize to act for you should you be unavailable during the emergency.

Clarify that SERVPRO is your restoration company of preference, allowing us to start work immediately. With a concise, digital plan available, our work will have you back in the brewing business swiftly.

For more information or to set an appointment fell free to contact us at 210-757-0275 or at

Preventing Secondary Water Damage In Your Bexar County Office/Building

11/14/2019 (Permalink)

Equipment placed to dry commercial building Drying equipment in a Bexar County Commercial Building

Water damage in your Bexar County, business is something no one wants to experience. After calling in a plumber to take care of the immediate problem of a burst pipe or a backed-up toilet or sewer, you're still left with the resultant mess. It's important to deal with this situation as soon as possible, as secondary damage, including black mold or structural damage, can occur quickly. This kind of damage can be very costly.

Secondary Damage Explained

This consists of any damage not directly produced by the flooding. It can show up in several ways, including:

  • Wood floors buckling
  • Damage to finishes
  • Vinyl and other kinds of flooring curling up from the floor
  • Cracked or sagging drywall
  • Growth of mold, such as stachybotrys chartarum (black mold)

If the primary damage is not addressed properly or if it goes undetected for a long time, this more serious damage can happen. Problems can also occur if the area is not properly dehumidified after the flooding.


Assuming you are able to enter the building, there are steps you can take immediately to help minimize the damage. If the flooding happens during summer months, use your air conditioning to help remove as much high humidity as possible. During colder months, open all the windows and turn up the heat. Try to remove as much water as possible by mopping and using a wet/dry vacuum. Move any saturated carpeting outside and remove items such as documents, electronics or furniture.

Next, make a call to a professional water damage restoration company. They can immediately inspect the structure to assess the damage, and then determine what specialized equipment is required. Using advanced techniques, they can completely dry and disinfect the area, making sure that any pathogens, such as black mold or bacteria, are completely eradicated. Then any necessary repairs to the property are made.

Water damage to your building can seem overwhelming. But by using the information outlined above, you have a good chance of preventing secondary damage before it happens.

For more information or to set an appointment fell free to contact us at 210-757-0275 or at

Getting Your San Antonio Company’s Fire Drills Right Every Time

11/13/2019 (Permalink)

Map/Plan on where to go encase of emergency Inform your employees about evacuation procedures in your San Antonio company

Whether you have a small business or own a large corporation, you probably know effective fire drills are part of your workplace-safety plan.

When employees are hard at work, it can be tough to get them to pay attention to an emergency drill. Still, the best way to ensure workers evacuate efficiently during a fire is to ask them to practice regularly. Here are some tips for conducting a meaningful fire drill.

  1. Inform Employees

To get the most out of your company fire drill, you must notify employees that it is going to happen. Be sure to provide them with information about how to effectively evacuate. Also, tell all employees that participation is mandatory. If you have customers or guests on site during the drill, don’t forget to alert them as well.

  1. Monitor the Drill
    You only know if your drill is effective if you pay attention to how it goes down. When you are planning your drill, designate a couple employees to act as observes. These representatives should take notes during the drill. They should also compile a post-drill report. If the observers recommend improvements, work to coach employees about new evacuation procedures
  2. Ask for Help
    Many fire departments have outreach officials who will collaborate with you to conduct your preparedness drill. Some even send fire trucks and other vehicles to mimic real-world conditions. When you are scheduling your drill, reach out to local responders to ask for assistance. Also, consider asking these professionals to advise your employees on evacuation and first-aid techniques during the drill.

Fires in San Antonio can devastate businesses. If your organization has sustained damage during a fire, working with a qualified restoration service is likely your best bet to fully recover. You don’t have to get to that point, however. By working to pull off an effective fire drill, you boost the chances that both your business and employees are safe during a fire.

For more information or to set an appointment fell free to contact us at 210-757-0275 or at

5 Secondary Damage Risks Following Commercial Water Damage in San Antonio

11/13/2019 (Permalink)

Secondary damage of mold on wall MOLD: Secondary damage to San Antonio commercial building can and will cause mold

A leak in a commercial structure can cause water damage as well as several types of additional damage, including the growth of black mold. Here are five major risks that may result from water damage in a commercial property if water damage clean up and restoration are not handled promptly and properly.

1. Warped or distorted building materials or contents: This type of damage falls between primary and secondary damage. If items are not necessarily ruined by the water itself but by the conditions caused by the leak, the damage can be said to be secondary.

2. Ruined electronics that may be dangerous to operate: Water can corrode and damage electronics in a commercial property. Once again, water damage is the primary cause, but other consequences can result from device malfunction or shorting.

3. The development of mold: Mold is one of the major secondary risks that can result from water damage. Black mold has a reputation as one of the most potentially dangerous consequences of water damage that is not thoroughly dried.

4. Bacterial contamination: Depending on the type of water involved in a leak and whether this water was contaminated, a secondary risk of bacterial contamination may arise. Cleanup experts can eliminate this risk by disinfecting areas and items affected by a leak that involves gray or black water.

5. Insect infestations: Leaks that are not addressed in a thorough and timely manner can also lead to infestations of silverfish, termites, or other insects that cause additional damage to a structure.

If your commercial property in San Antonio, TX has experienced water damage, you should hire a service that specializes in cleaning up and providing water damage restoration. These experts should be able to minimize or prevent all types of damage which may result from the presence of excessive moisture or high humidity levels within a structure, including black mold.

For more information or to set an appointment fell free to contact us at 210-757-0275 or at

Let SERVPRO of East San Antonio Help Your Business Be Prepared!

10/15/2019 (Permalink)

cartoon image of man leaning on a commercial building Let SERVPRO of East San Antonio help you protect your commercial property. Call to set up an ERP today!

While you can't predict when an emergency will occur, it's likely that you won't expect it when it does. However, you can be prepared for it, if it happens. SERVPRO of East San Antonio can help you and your business be ready in the event of an emergency by helping you create an ERP.

The SERVPRO Emergency READY Profile (ERP) will help ensure that you are “Ready for whatever happens.” It helps to minimize business interruptions by having an immediate plan of action in place for your facility. Included within the ERP is important information like emergency contacts, the location of shut off valves, contact information for utility companies, insurance information, as well as priority areas, and other pertinent information.

Having all of this information compiled in advance saves time in the event of an emergency, and allows for mitigation to begin sooner, which can help reduce additional damage from occurring; saving time, money, and reducing productivity disruption.

Call SERVPRO of East San Antonio today to establish your FREE Emergency READY Profile! It can be set up in as little as fifteen minutes, and can be accessed by you afterward from your smartphone in an app!

Commercial Water Loss

10/15/2019 (Permalink)

building reflected in flood waters on street Some tips to use should you experience a water loss at your commercial property.

SERVPRO of East San Antonio is able to respond to any size disaster. We remediate damage to both residential and commercial properties.

In the event that your business experiences a water loss, call SERVPRO of East San Antonio. Ask the technician if there are any steps you can take while waiting for them to arrive.

It's best to get a professional's guidance since every situation varies, but here are some tips to potentially help minimize damage to your property:

  • Find where the water shut off valve is. Shut off the water, or contact the person in charge of shutting off the water.
  • Turn off circuit breakers in any areas of the building that are wet.
  • Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. 
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.
  • If it's safe to do so, place aluminum foil or wood blocks between furniture legs and wet carpet.
  • If it is safe to move any paintings, art objects, computers, documents, or other sensitive valuables to a dry place, do that to prevent further damage.

Ultimately, SERVPRO of East San Antonio has highly trained technicians who are able to properly mitigate your water loss. Call us and let us help make it "Like it never even happened."