Recent Why SERVPRO Posts

SERVPRO Can help facing Mold damages

8/17/2022 (Permalink)

Mold Mold in Houses

Mold removal in a house or apartment

Even without storm damage, a broken appliance, or a leak, mould damage can be an issue in a house.

The humid circumstances that are frequently prevalent in our town, whether or not there is severe weather, can promote the growth of this family of fungi within your home. Mold needs moisture and organic materials to flourish.

If you find mould development in your house, call SERVPRO for a professional assessment and effective remediation strategy to get rid of the musty smells and the damage these organisms can do to the building materials, furnishings, and personal items in your home.

As water is nearly always present and needs to be evacuated from surfaces and the air itself to prevent spores from blossoming into full-blown outbreaks, improperly ventilated bathrooms, laundry rooms, or kitchens can foster mould growth. Mold damage is frequently brought on by interior humidity levels that are over 60%. Many fungal strains can develop without standing water or saturated substrates. Often, the culprits are your air conditioners or dehumidifiers, which combine standing water concentrations and moist air in a double dose to create an ideal habitat for microbial feeding frenzy. Underperforming HVAC systems or merely transferring the contaminated air might have a substantial negative impact on the issue. Mold colonies that are continually recycled throughout your home cause contaminations to grow.

SERVPRO specialists may do a comprehensive inspection of your house or condo and systems to determine the causes when mould damage destroys your quality of life. To address the issue, a strategy that considers all probable causes is required. Based on their expertise, our team of professionals can address and eliminate the factors in your house that promote development. We are able to isolate, reduce, eradicate, and contain the mould development issues in your house using the most recent industry technologies and regulations created by the Environmental Protection Agency (EPA). You can rely on us to be upfront about any work that may require a third party, typically before or after a mould inspection in areas with significant mould growths. If the mould has a firm grip inside the ductwork, our expert specialists can limit spore circulation by safely and effectively cleaning the system.

We will suggest a multi-tiered approach to your mould damage problems, utilising all of the techniques and resources at our disposal to lower the humidity levels and remove water sources to stop mould from proliferating once more.

Why SERVPRO in case of fire damages

8/17/2022 (Permalink)

Fire Damage A house damaged by fire

After a fire damages your home, Team SERVPRO works for you.

While asking family or friends for assistance may be less expensive, an untrained eye can result in extra damages that cause serious issues. In an effort to save you a few dollars, they may overlook or disregard issue areas, leading to exorbitant damages later on.

When dealing with fire damage on your Coconut Grove property, fully qualified specialists with access to industrial-grade equipment give you the greatest results. A reputable restoration business uses their years of knowledge to your advantage, replacing damaged materials, sanitising areas that may be repaired, and quickly and effectively restoring your property to good shape.

With the help of their skilled teams, SERVPRO professionals can rid your property of the smoke and ash that lingers long after the flames have died down but still damages your contents and structural elements. Professionals in restoration have the skills and resources to spot problem areas, control losses, and stop further damage.

The SERVPRO staff makes every effort to safeguard your property, restore power, and eliminate potential risks. Only the services you require that are appropriate for your circumstances are available thanks to the flexibility and adaptability of our offerings. We never charge you for services that are not necessary and make every effort to restore your property to its excellent pre-damage condition.

Using board-up procedures, SERVPRO seals openings like broken windows or open doors that could allow burglars to take advantage of your current situation. This protects exposed sections of your property from the elements. Additionally, we safeguard your house from corrosion by removing smoke stains from painted or plastic surfaces, furniture, fibreglass, and worktops.

Along with protecting window frames, faucets, door hardware, and lighting fixtures, we can also assist with protecting metal trim. A pre-cleaning chemical is applied to any surface at risk of future corrosion. This stops deterioration in its tracks and enables your restoration method to do its magic.

Regular Maintenance could save you money on the long run

8/17/2022 (Permalink)

Regular Maintainance to Save You Money

Over time, the expense of maintaining your residences might build up to a sizable sum. Any structural system or appliance can benefit from lower maintenance costs if problems are resolved quickly and potential difficulties are foreseen. As long as homeowners schedule routine maintenance, the majority of home systems, such the HVAC or plumbing, may be maintained for years without experiencing a serious problem. Here are the top three strategies for minimising maintenance costs and extending the life of each system in your house.

1) Attend to minor repairs.

When it comes to maintenance, it's a good idea to begin small. When problems that initially appear to be minor are addressed, it can assist to avoid more serious problems later on. In terms of components, labour, and incidentals, regular or preventative maintenance is typically less expensive than emergency repairs.

2) Carry out routine maintenance

Homeowners should plan routine inspections of the building's structural systems, appliances, and other components. Inspections could reveal problems that need maintenance. The cost of maintenance is typically lower when components are cleaned and the parts required to avoid future issues are purchased than when damaged parts are repaired and potential damage is repaired.

3) Complete The Task Correctly-

Installing, maintaining, and repairing household systems and appliances like the HVAC and plumbing should always be done by skilled professionals. Although it might cost a little more every task to maintain excellent management standards, there is a substantially lower chance of developing serious issues that turn out to be highly expensive. Professionals who are bonded and insured frequently offer warranties for their work.

The longer an issue persists, the more likely it is that it will worsen and cost more to maintain. Regular inspections, upkeep, preventative measures, and prompt repairs for a Manhattan home's structural systems and appliances can assist homeowners in avoiding expensive emergency remedies for significant issues that could result in significant damage.

Why SERVPRO in case of smoke alarm?

5/28/2022 (Permalink)

Smoke alarms are critical in saving lives, and when put properly, they can cut the risk of fire injury in half.

Smoke alarms should be installed in every bedroom, outside all sleeping areas, and on every level of the house, according to the National Fire Protection Association. To guarantee that specific building fire rules and smoke detector standards are satisfied, business owners should consult the local Fire Marshall.

Smoke alarms are most effective when used in conjunction with a fire escape plan. In the event of an emergency, a plan helps your family, staff, or clients to flee quickly and safely.

Review the following installation and maintenance tips for smoke detectors. Contact your local SERVPRO Franchise Professionals for more information on emergency preparedness.

-Smoke alarms should be installed on every level of the house, including the basement.

-To avoid false alarms, smoke alarms should be located away from the kitchen. They should be at least 10 feet away from the cooking appliance.

-Use the test button on smoke alarms at least once a month.

-All smoke alarm batteries should be replaced at least once a year. If the alarm "chirps," the battery is low and has to be replaced immediately.

-When your smoke alarms reach the age of ten years, you should replace them all.

SERVPRO is near you more than anytime before

5/27/2022 (Permalink)

Fire and water damage are unavoidable, but are you ready in the event of a disaster? Fire and water losses are never intentional, but they do happen, from a burst pipe in an office building to faulty wiring in an apartment complex.

SERVPRO's Expert Pros can tackle the situation.

What are the advantages of SERVPRO?

We've been in the cleanup and restoration business for almost 40 years.
There are more than 1,500 franchises in 48 states.
Detailed communication keeps you informed and in control throughout the cleaning and restoration process.
Experience and training in damage mitigation for single-family homes, skyscrapers, and even the Pentagon. 

Service Response Guidelines 1-4-8

-A SERVPRO employee will contact you within one hour of receiving notification of the loss to schedule service.

-A SERVPRO representative will arrive on-site within four hours of receiving notified of the loss to begin mitigation services.

-A verbal briefing of the scope will be delivered to the appropriate person within eight working hours of on-site arrival.

It is critical to respond quickly. It could assist property owners prevent revenue loss while also reducing tenant discomfort. Restoration services can also assist in promptly resuming normal corporate operations while avoiding costly construction delays.

Mold and Water Damage

5/26/2022 (Permalink)

Water damage in your home can be caused by a variety of factors. Leaky pipes that aren't visible, damaged appliances, and even rain and flooding are all possibilities. What's crucial to know is that if you have water damage or suspect mould, you should contact SERVPRO. There are a few things to remember until assistance arrives.

If visible mould is present, do not disturb it. Inadvertently spreading the mould infestation across your home is a possibility. When mould is disturbed, microscopic mould spores are released into the air and can spread throughout your home.

What You Should Do:

Stay away from the impacted areas.

Turn off the air conditioning and fans.

What to Avoid:

Do not disturb or touch the mold.

Blowing air across any surfaces with evident or suspected mould development is not a good idea.

Don't try to dry the area on your own.

Spraying bleach or other disinfectants on the mold is not a good idea.

Get Your Home renovated with SERVPRO

5/26/2022 (Permalink)

When your property is unexpectedly destroyed, there are numerous considerations to consider. However, there is only one simple decision to make: contact your local SERVPRO.

A project manager will present you with a variety of solutions to choose from based on your requirements. For example, if your property is irreparably damaged (i.e. Broken windows, doors, roof or structure damage from storms, fire, storm, etc.) We provide board-up and tarping services to safeguard your property from further damage or outside influence. Once we've determined the extent of the damage, we can provide additional services like as debris removal and cleanup.

We can provide water removal or dehumidification equipment to substantially reduce humidity and prevent mould growth if there has been damage for some time and moisture has been able to permeate the inside.

You will have a working knowledge of your property and any construction services required to complete it once we have done restoration services. We'll provide you with construction estimates that are supported by SERVPRO's Guarantee of Quality Workmanship. The best part is that SERVPRO franchisees are locally owned and operated, allowing us to assist you 24 hours a day, 7 days a week.

Residents Rely Upon SERVPRO for Fast Water Damage Restoration Services

5/17/2021 (Permalink)

A Leaking Sink Could Cause Water Damage to Your Condo

Inside your home, small leaks cause many instances of water damage and can go unnoticed for lengthy periods. For example, a leaking water supply line under your kitchen sink could cause damage before you even know it. For this reason, it is essential to call for help as soon as you find a leak.

Allowing the water to continue dripping in your condo is never a good idea, potential water damage! Keeping with the example mentioned above, should you decide to place a bowl or bucket to catch the drips, instead of addressing the problem, you could make it worse. Microbial growth thrives on excess moisture. While you may be preventing further harm resulting from the leak, choosing this road does nothing to address the damage the leak has done thus far.

Should the water-damaged materials be ignored, you may find that a pungent malodor clings to your kitchen as a mold colony forms. You could see that the base of the cabinet is splitting, cracking, swelling, or bubbling due to the excess moisture it has absorbed. Furthermore, it could become discolored. Whenever your home suffers a water loss, the best thing you can do is reach out for professional restoration experts, like SERVPRO.

Where Can I Get Fire Damage Remediation Services?

5/17/2021 (Permalink)

SERVPRO Can Help You Remediate the Fire and Smoke Damage in Your Home! 

The state of the world has been different for more than one year now and, with more people at home, fire damage accidents are more likely to occur. Many locals are staying at home and trying to save money, which means more cooking. Should a cooking accident lead to fire and smoke damage in your home, never worry. SERVPRO is nearby!

If your home suffers fire damage, our highly trained technicians are the experts you need. From the first day of the job, their training starts and does not end, which is what sets our people ahead of the curve. We are IICRC-certified and use advanced technology created for water and fire damage restorations. If you need help with the following, call us today: 

  • Fire Restoration
  • House Fire Clean Up
  • Smoke Damage 

We use industry-grade devices, such as hydroxyl generators and thermal foggers, to neutralize malodors caused by fires. We can handle and restore every aspect of fire and smoke damage from firefighting efforts, soot, debris, and smoke. No matter what the problem is, here at SERVPRO, we can help you! Call us for: 

  • Smoke remediation
  • Fire damaged homes
  • Fire damage restoration


2/22/2021 (Permalink)

Fire or Water damage affects more than just physical property. When disaster strikes,  treasured possessions or important contents can also suffer from the effects of smoke, fire, mold, or black water.

Did you know that SERVPRO of East San Antonio and our Ultrasonic Machine, with its heavy-duty cleaning capability, can restore your object back to near new condition?! From electronics to jewelry, from home décor to antiques, items both fragile and durable may be saved by this technological wonder machine! Simply put, the process involves pressure waves, utilizing an implosion of bubbles occurring millions of times per second and producing tremendous vacuum energy. This breaks up the dirt and gently lifts the build-up away, reaching every nook and cranny that has been damaged.

Don’t despair that your prized possessions can’t be saved. Look to SERVPRO of East San Antonio and our Ultrasonic technology to help make the damage “Like it never even happened.”

Ways To Limit Mold Development and Exposure in Commercial Facilities

2/22/2021 (Permalink)

There are several commercial facilities prone to mold growth, including restaurants and laundromats. Limiting mold development and exposure in these buildings is paramount to financial security, especially with the potential business interruption caused by black mold. To avoid costly interruptions and repairs, consider contacting US, or perform routine maintenance in several crucial areas.

Assess structural integrity
Inspect plumbing
Address humidity issues

Assess Structural Integrity
To avoid a costly mold cleanup, assess the structural integrity of the building. Look for cracks, sealant failure, and other foundational, roofing, and drainage issues. You are looking for signs of water intrusion or areas that may allow water access. If you find anything, be sure to not only resolve the existing problem but also test the area for mold growth.

Inspect Plumbing
If the exterior of your facility is clear of any visible damage, inspect your plumbing systems. A mild leak can cause black mold and spawning significant business interruption. Aim to have professional plumbing inspection at least twice per year, once before winter and the other after the spring thaw.

Address Humidity Issues
Restaurants, dry cleaners, laundromats, and other commercial facilities can have areas of high humidity, which is conducive to aggressive mold growth. If the business has areas of high air-moisture content, it is vital to install proper ventilation systems, ceiling fans, and dehumidifiers. If the building routinely reaches humidity levels of over 50%, contact a professional to assess the facility and pinpoint specific problem areas for correction. A persistent moisture problem is one of the leading causes of mold development.

Because of the high-use and heavy foot traffic of commercial facilities, it is necessary to perform routine inspections to ensure the health and safety of workers and clients. While black mold is not inevitable, many commercial properties have a higher risk of exposure. If you are concerned about mold in your building, then contact SERVPRO of East San Antonio to test and assess the space.

Implementing Fire Safety Tips in Your Home | SERVPRO® of East San Antonio

12/30/2020 (Permalink)

white fire alarm being tested by a person If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of East San Antonio to learn more.

There is never going to be a convenient time for a house fire to occur, and even small ones can cause large and long-term issues for your household. When a flame starts, it can spread in as little as 30 seconds and can turn absolutely devastating in the blink of an eye.

Fortunately, there are many ways to mitigate your fire risk. Practicing good habits and planning for the worst-case scenario can go a long way in keeping you and your family safe from any fire scenarios.

Keeping Your Family Safe From Any Fire Scenarios

Check your smoke detectors. Your smoke detectors are the first line of defense for fire safety, as they will notify you any time a fire begins. Check yours on a monthly basis to make sure they are operational, and be sure to note when it is time to replace your whole unit (typically every 10 years, but your model may vary).

Create a fire escape plan. If a fire alarm does sound, knowing what to do is the next step. Be sure to practice your fire escape plan often and ensure that everyone can get out in under two minutes. Every room should be equipped with two exits and you should have a designated spot for your family to meet up outside.

Limit your fire risks. Good habits are one of the best preventive factors when it comes to house fires. Practicing simple things every day, such as cleaning out your dryer’s lint trap, running extension cords safely and avoiding the use of frayed wires, can go a long way in preventing a fire from ever breaking out.

Keep a fire extinguisher handy. While you should only use a fire extinguisher when it is safe to do so, having one nearby and knowing how it operates can keep a small situation from turning into a large one. Fire extinguishers should always be handy if there is an open flame present so you can stop a small fire from getting out of hand if possible.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Tips to Maintaining Your Safety When Severe Weather Is in the Forecast | SERVPRO® of East San Antonio

12/14/2020 (Permalink)

severe weather red sign with dark cloudy sky in background If your home has been impacted by storm damage, SERVPRO of East San Antonio will respond quickly to assist in any repairs.

If thunderstorms are a possibility in the weather forecast, knowing that you have taken measures toward your safety is a great tool to prevent worry. Because of how often storms occur, it is common to not respect their severity—but unfortunately, every thunderstorm has the potential to cause damage.

Being aware of the meaning behind common weather alerts, making sure you have an emergency kit and designated shelter spot and ensuring you are equipped with multiple methods to receive emergency broadcasts is a great way to start your storm preparedness journey.

The Meaning Behind Common Weather Alerts

Being aware of the meaning behind common weather alerts can help you know exactly how to respond and react when certain things are issued. For example, a thunderstorm watch means that one is possible due to the current weather conditions, but has not started yet. The proper reaction is to stay tuned to weather alerts and be aware. For a thunderstorm warning, however, a thunderstorm has been spotted or is indicated on the radar, so you should seek shelter right away.

Have an Emergency Kit in Your Home

If a thunderstorm warning is issued, you should generally stay put and hunker down until the severe weather passes. For this reason, you should make sure your home is equipped with an adequate emergency kit. Include enough food and water for everyone in your family for a few days, and make sure you have flashlights and backup batteries. It is also wise to have a designated spot to hunker down during the severe part of the storm. A hallway or closet is a common choice, but anywhere away from windows and on a ground floor will do.

Have Multiple Methods of Receiving Emergency Broadcasts

We all depend on our smartphones to stay connected in normal circumstances, but in the event of a storm, cell phones are not always reliable. Storms can knock out cell reception and prolonged power outages can lead to dead batteries, so having a secondary method of receiving alerts is always recommended. Getting a source that is not dependent on electricity, such as a weather radio, will make sure you can stay connected no matter what.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

We are San Antonio's Cleaning Experts

3/20/2020 (Permalink)

Bacteria with cleaning tips Tips and Suggestions from SERVPRO on how to help limit spreading viruses

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today –SERVPRO of East San Antonio, 210-757-0275

Increasing Your Home’s Weather Resistance With Weatherproofing | SERVPRO® of East San Antonio

3/17/2020 (Permalink)

a person placing weather stripping on a white window If you have any storm damage, SERVPRO of East San Antonio is here to help. We are available 24/7 and ready to assist you when you need it most.

It is normal to be concerned when you discover that severe weather is in the forecast, especially considering that around half of all the insurance claims made by homeowners involve weather damage. Though there is no way to guarantee that weather damage can be prevented, there are precautions that homeowners can take to make their homes more weather-resistant.

By implementing weatherproofing measures, homeowners can significantly reduce the chances that severe weather will cause damage to their homes—and considering that implementing weatherproofing is not an expensive or time-consuming task, it is certainly worth doing.

Weatherproofing for Household Resistance

Keep Your Shingles in Shape
Newly constructed homes are not the most common site of roof leaks, but it is a very real possibility nonetheless. Regardless of your home’s age, keep an eye out for any damaged or missing shingles, as these are often the first sign that a roof leak is present.

Beat the Weather With Weatherstripping
Installing weatherstripping around your home’s doors and windows seals up minute cracks and keeps the weather outside where it belongs. Not only does this benefit you by preventing heavy rains from saturating into these microscopic cracks, but it is also a money-saving measure for your electric bills and is recommended by the Department of Energy.

Gut Debris From Your Gutters
When heavy rains roll in, clogged gutters can lead to standing water that causes water damage to seep into your home. Twice-yearly cleanings are the best way to prevent this, but it is also wise to keep an eye on your gutters throughout the year—look for cracks, standing water or downspouts that should be draining but appear dry.

Pick the Right Paint
Exterior paints are often about more than just a color thanks to recent technological advancements. Many paints now have extra waterproofing and UV-protection measures built-in, so the next time you decide it is time for a new coat, consider choosing a color that includes some of these features.

If you have issues with storm damage to your home, we are always here to help. Contact us 24 hours a day for a rapid response.

Training and Skill in Water Damage Migration Detection Are Why SERVPRO Delivers Success In San Antonio

11/14/2019 (Permalink)

Equipment on a water damage Let SERVPRO guide you towards the correct path for your San Antonio water damage.

We keep up with every bit of training to assist our San Antonio homes.

When a Minneapolis homeowner tries to determine the extent of a water loss, both instincts and common sense can fall short. When water gets loose inside your home, it can migrate far from the original plumbing break, roof leak, or appliance breakdown. Without the tools to detect the path the water followed, significant damage can go unnoticed. Our investments in education and innovative moisture identification tools help avoid additional expense and secondary damage, why we offer our help. 

Water Detection is a Science and an Art

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) courses our managers and production technicians master covers the expected and unexpected behavior of water damage inside San Antonio, TX.  The lathe and plaster and stucco construction of signature Arts and Crafts structures are both charming and capable of hiding water damage when it is minor and manageable. Our training and experience in tracing water meanderings behind walls and built-in fixtures explains why we are skilled in finding and solving water problems before the integrity of your historic home is compromised.

Aging Heating and Plumbing Plus Temperature Extremes Equal Water Damage Challenges

When your dining room oak floor develops cupping and crowning the search for a water source can be daunting. Bungalows often retain their 100-year-old gravity heating, with old radiators filled with hot water from the boiler in the basement warming spaces. Rusted pipes and failing valves can slowly saturate the floor, unnoticed at first as the issue begins and then spreads from behind the radiator at the wall. Mold development on a main level wall or ceiling can trace to ice dam development the previous winter, moisture seeping in the attic from clogged gutters eventually traveling downwards. Our familiarity with this type of insidious damage is why SERVPRO can respond quickly and reliably to your water damage challenges.

Sensitive Moisture Meters and Infrared Cameras

The availability of and skill in using water detection tools are why SERVPRO crews can outline water damage with accuracy and confidence. Infrared technology indicates the presence of water through temperature variations. Moisture meters establish relative levels of absorbed water in building materials. Periodic use of these tools throughout a water damage remediation project ensures we find and release liquids. Then our Applied Structural Drying (ASD)-certified technicians create an effective drying plan using the data, moving water out of structural components with temperature adjustments and air movement. Dehumidifiers capture the vaporized water for disposal. Moisture measurements continue until we reach designated levels, avoiding over or under drying.

Training and innovative equipment are two reasons why SERVPRO of East San Antonio efficiently mitigates and remediates hidden water damage. For more information or to set an appointment fell free to contact us at 210-757-0275 or at

Benefits of a Large Loss Response in San Antonio

11/14/2019 (Permalink)

Equipment and desiccant duct running on a large loss project Large Loss Project Down Town San Antonio

When an area in San Antonio, is affected by a disaster, catastrophic loss often occurs as a result. However, employing a restoration company that can offer a large loss response can be useful for insurance agents and for business owners.

1. Experts Are Equipped with the Right Tools

When a major disaster strikes, the aftermath can be devastating, and it’s common for restoration experts to be overwhelmed with requests. Some local restoration companies may not be equipped to handle all types of disasters, and these companies may not have access to specialized tools. A restoration company with a wide reach can bring in experts with the necessary tools from various locations to assist in the cleanup and restoration process.

2. Experience to Handle Catastrophes

Whether a catastrophic loss occurs as the result of flooding, storm damage or a fire, it’s important for business owners and insurance agents alike to know that the professionals restoring commercial properties are experienced. One person alone may not have the experience to respond to a major disaster. However, when numerous people assist in responding to a disaster, the combined experience of everyone involved makes the loss response team equipped to manage many aspects commercial property damage.

3. Timely Reactions

When widespread damage occurs to an area, a local restoration company may not be able to make an assessment shortly after the disaster. Unfortunately, a slow response can cause a property to acquire more issues, such as mold growth, structural damage and more. With a large loss response, however, professionals can quickly assess a property, and after a thorough assessment, experts can assist in preventing additional damage and can begin restoration.

A large loss response can make managing the effects of a catastrophic loss easier. A large loss response will allow various professionals from different areas to assess the damage, experts will have the combined experience to handle various major problems and the response will likely occur in a quick manner.

For more information or to set an appointment fell free to contact us at 210-757-0275 or at

Tips to Prevent CO2 Poisoning

10/18/2019 (Permalink)

Carbon monoxide is an invisible gas; you can't smell it's odorless and colorless but in high concentration it can kill a person in minutes.

A surplus of carbon monoxide, which could lead to CO poisoning, can come from a variety of sources. 

The United States Fire Administration has provided a list of tips for reducing the risk of carbon monoxide poisoning: 

• Have fuel-burning appliances (i.e. oil and gas furnaces, gas or kerosene heaters, fireplaces, wood stoves, etc.) inspected by a certified professional annually.

• Open the flue for ventilation before using a fireplace. Never use your own oven or stove-top to heat your house.

• Make sure all fuel-burning equipment is vented to the outside. Keep the venting for exhaust clear and unblocked.

• Never run a vehicle or other fueled engine or motor indoors, even if the garage doors are left open.

• Make sure vents for the dryer, furnace, stove, and fireplace are clear of debris.

• Only use BBQ grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.

• Use portable generators outdoors, in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

Customer Satisfaction Achieved

10/18/2019 (Permalink)

drawing of a hand marking five stars for satisfaction Happy customers make us happy!

SERVPRO of East San Antonio is committed to providing our customers with the highest standard of service. 

That is why we were especially pleased to receive this glowing review from one of our customers: 

"I live in Branson, MO, but I have ownership in multiple businesses in San Antonio, TX, and we have had to use SERVPRO of East San Antonio two different times. It's unfortunate when we have incidents that require services like this, but this company made this experience the best it could possibly be! They are complete professionals in every single aspect!!!! I would recommend Mr. Maggard and this company to anyone that needs the services they provide!!!! Using anyone else or trying to do it yourself will most likely not get you the complete results you need, especially in the areas that aren't in plain site!!!!"

We're happy we could help in your time of need!

F1rst Responder Bowl

10/17/2019 (Permalink)

artistic rendering of football player Are you ready for some football?

SERVPRO is the title sponsor for the SERVPRO F1rst Responder game.

The game takes place on December 30th, 2019, at 11:30am at SMU's Gerald Ford Stadium.

More than just a football game, this is an opportunity to show our local first responders how much we respect and appreciate them. They do so much for our communities, and we're happy to be able to participate in this event as a big "thank you" to them.

First responders are eligible to receive a free ticket for themselves and up to three additional family members. If you're a first responder and would like to register for your free tickets to the game, go here.

Regular admission tickets can be purchased here.

To find out more about the game, please visit the SERVPRO F1rst Responder Bowl website, and support those who do so much for us!

Be Prepared

10/17/2019 (Permalink)

red "help" button Do you know what you need in case of an emergency?

September was National Preparedness Month. Were you able to do anything to feel more prepared? Here is a list of some things you can do to help prepare for a possible emergency:

  • Did you take the opportunity to establish an emergency escape plan for your house-hold?
  • Do you know what sort of items would be useful to have in an emergency kit?
  • Did you check the batteries in your smoke detectors, and change them if they needed to be changed?
  • Has it been a decade or more since you changed your smoke detectors (if so, you need to change them out for new ones)?
  • Do you know how much water you need to have on hand in case of an emergency per person per day?

For the answers to these questions, and additional tips for being emergency ready, check