Step 1: 24 Hour Emergency Contact 

The first step I getting you San Antonio home or business back to normal after a water loss begins with a simple phone call.  SERVPRO of East San Antonio has a friendly and highly trained staff available 24 hours a day, 7 days a week for water emergencies.  When you are dealing with a water damage to your San Antonio home or business, immediate action is crucial.  Even a small delay of a few hours and greatly increase the severity of the water damage.  Please do not hesitate to call us the moment you have found or are standing in a water damaged area, we are standing by ready for whatever happens.

We Answer the Phone Ready to Help
Call Today - (210) 757-0275

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East San Antonio has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment